Dani has been our property manager for 4 years. She takes real pride in her job and goes out of her way to make sure the owners as well as guests are happy. We are only in our condo twice a year so she is very good about calling to say something is looking tired and needs to be replaced. This is a big help and our previous management company did not do this. Often she will check in on her own time to see if everything is ok while we’re there.

Danielle has been managing my property for the last 6 years. She has been the point of contact for meeting and greeting my guests upon arrival, addressing any guest concerns or issues, and communicates to me any issues with my unit. With her partnership, I am able to run my vacation rental with confidence as I am located on the mainland. I appreciate that Dani has been open to feedback and has always strived to improve her the quality of her property management service. I look forward to continuing my business relationship with Dani as my vacation rental business continues to grow.

When we purchased our condo in Hawaii, we were referred to Danielle for property management by both our realtor and our banker. Danielle has been an invaluable resource to us as we’ve navigated owning property and managing a vacation rental that is 3000 miles from our home. We feel like our condo and our guests are in good hands with Danielle as our on-island property manager and representative. She is quick to respond to any issues and we would gladly recommend her to anyone looking for property management services.

I had been managing my Waikoloa vacation rental condo myself from 3000 miles away in California. I was in stress mode most of the time worrying if the cleaning team had showed up, if the appliances were all working correctly, and most importantly, if the guest experience lived up to the expectations of a dream vacation in paradise! I finally contacted my realtor for recommendations for a property manager, and Danielle Bates was referred to me. We have been working together for several years now and while I still manage the bookings, I am confident that my property is well taken care of, clean and ready for each guest, and proven by the many excellent reviews I have received on VRBO, Danielle and her team are an integral part of the happy guest experience!